/**
 * SupportSaathi Chatbot Styles v4.1.8 (Theme & Placeholder Fix)
 * - Adds body scroll lock
 * - Fixes mobile viewport height "fluctuation"
 * - FIX: Moves body scroll lock to mobile-only media query
 * - FIX: Sets explicit text color for input field
 * - FIX: Sets explicit placeholder color for input field
 */
:root {
    --ss-primary-color: #0073aa;      /* Main brand blue */
    --ss-bg-color: #ffffff;           /* Chat widget background */
    --ss-user-msg-bg: #0073aa;        /* User message bubble */
    --ss-user-msg-color: #ffffff;     /* User message text */
    --ss-bot-msg-bg: #ffffff;         /* Bot message bubble */
    --ss-header-bg: #005a87;          /* Header background (darker blue) */
    --ss-text-color: #333333;         /* Bot message text */
    --ss-border-color: #eeeeee;       /* Lighter border color */
}

/* ========================================================== */
/* --- ★★★ THIS RULE HAS BEEN MOVED ★★★ --- */
/* ========================================================== */
/*
body.ss-chat-body-lock {
    overflow: hidden;
}
*/
/* --- The rule above was moved into the @media query below --- */


#ss-chat-toggle {
    position: fixed;
    bottom: 20px;
    width: 60px;
    height: 60px;
    background-color: var(--ss-primary-color);
    border-radius: 50%;
    border: none;
    cursor: pointer;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.2);
    z-index: 9998;
    transition: transform 0.2s ease-in-out;
    display: flex;
    align-items: center;
    justify-content: center;
}

#ss-chat-toggle:hover {
    transform: scale(1.1);
}

.ss-icon {
    display: inline-block;
    width: 32px;
    height: 32px;
    background-color: white !important;
    -webkit-mask-size: contain;
    mask-size: contain;
    -webkit-mask-repeat: no-repeat;
    mask-repeat: no-repeat;
    -webkit-mask-position: center;
    mask-position: center;
}

#supportsaathi-chatbot {
    position: fixed;
    bottom: 100px; /* Increased space from toggle */
    width: 380px;  /* Slightly wider */
    max-height: 80vh;
    height: 580px; /* Slightly taller */
    background: var(--ss-bg-color);
    border-radius: 16px; /* Softer radius */
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); /* Softer, modern shadow */
    z-index: 9999;
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    transform: scale(0.95) translateY(10px);
    opacity: 0;
    pointer-events: none;
    transition: transform 0.3s ease, opacity 0.3s ease;
}

#supportsaathi-chatbot.ss-active {
    transform: scale(1) translateY(0);
    opacity: 1;
    pointer-events: auto;
}

.ss-header {
    background: var(--ss-header-bg);
    color: white;
    padding: 16px 20px; /* More padding */
    border-radius: 16px 16px 0 0; /* Match parent */
    flex-shrink: 0;
    display: flex;
    align-items: center;
    gap: 12px;
}

.ss-header-logo {
    height: 40px; /* Larger logo */
    width: 40px;  /* Larger logo */
    border-radius: 50%;
    object-fit: cover;
    background-color: rgba(255,255,255,0.1); 
    flex-shrink: 0; /* Prevents logo from shrinking */
}

.ss-header h3 {
    margin: 0;
    font-size: 18px; /* Larger font */
    font-weight: 600;
    flex-grow: 1;
    line-height: 1.2;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.ss-header h3 small {
    display: block;
    font-size: 13px;
    font-weight: 400;
    opacity: 0.8;
}

.ss-close-btn {
    background: transparent !important;
    border: none !important;
    padding: 5px;
    color: white;
    cursor: pointer;
    opacity: 0.7;
    transition: opacity 0.2s;
    flex-shrink: 0; /* Prevents button from shrinking */
}

.ss-close-btn:hover {
    opacity: 1;
}

.ss-messages {
    flex-grow: 1;
    padding: 20px;
    overflow-y: auto;
    display: flex;
    flex-direction: column;
    gap: 12px;
    scrollbar-width: thin;
    scrollbar-color: var(--ss-border-color) var(--ss-bg-color);
}

.ss-messages::-webkit-scrollbar {
    width: 6px;
}
.ss-messages::-webkit-scrollbar-track {
    background: var(--ss-bg-color);
}
.ss-messages::-webkit-scrollbar-thumb {
    background-color: var(--ss-border-color);
    border-radius: 6px;
}

.ss-message {
    max-width: 85%;
    word-wrap: break-word;
}

.ss-message p {
    margin: 0;
    padding: 12px 16px; /* More padding */
    border-radius: 18px; /* Uniform radius */
    line-height: 1.5;
    font-size: 14px;
    box-shadow: 0 4px 10px rgba(0, 0, 0, 0.05);
}

.ss-message-user {
    align-self: flex-end;
}

.ss-message-user p {
    background: var(--ss-user-msg-bg);
    color: var(--ss-user-msg-color);
    border-bottom-right-radius: 4px; /* The "tail" */
}

.ss-message-bot {
    align-self: flex-start;
}

.ss-message-bot p {
    background: var(--ss-bot-msg-bg);
    color: var(--ss-text-color);
    border-bottom-left-radius: 4px; /* The "tail" */
}

.ss-quick-replies {
    display: flex;
    flex-wrap: wrap; 
    gap: 8px;
    justify-content: flex-start;
    margin-top: -5px;
    padding: 0 0 5px 0;
}

.ss-quick-reply-btn {
    background: var(--ss-user-msg-bg); /* Match user message */
    color: var(--ss-user-msg-color);
    border: 1px solid var(--ss-user-msg-bg);
    border-radius: 20px;
    padding: 8px 15px;
    font-size: 13px;
    font-weight: 500;
    cursor: pointer;
    transition: transform 0.2s, box-shadow 0.2s;
}

.ss-quick-reply-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 4px 8px rgba(0,0,0,0.1);
}

.ss-quick-reply-btn-outline {
    background: var(--ss-bg-color);
    color: var(--ss-primary-color);
    border: 1px solid var(--ss-border-color);
}
.ss-quick-reply-btn-outline:hover {
    background: #f8f8f8;
}


.ss-input-wrapper {
    flex-shrink: 0;
    border-top: 1px solid var(--ss-border-color);
    background: var(--ss-bg-color); 
    padding-top: 8px; /* Space for disclaimer */
}

.ss-input-area {
    display: flex;
    align-items: center;
    padding: 12px 15px 4px; /* Fixed spacing */
    background-color: var(--ss-bg-color);
}

.ss-icon-btn {
    display: none; /* Hide the icon buttons */
}

/* --- ★★★ THIS IS THE CONSOLIDATED FIX ★★★ --- */
#ss-input {
    flex-grow: 1;
    border: none; 
    border-radius: 0; 
    padding: 8px 0; 
    margin-left: 5px; /* Space from edge */
    font-size: 14px;
    background: transparent; 
    outline: none;
    box-shadow: none;
    color: var(--ss-text-color); /* Fix for typed text */
}

#ss-input:focus {
    outline: none;
    box-shadow: none;
}

/* --- ★★★ THIS IS THE NEW PLACEHOLDER FIX ★★★ --- */
#ss-input::placeholder {
    color: #999999;
    opacity: 1; /* Ensures visibility */
}
#ss-input::-webkit-input-placeholder { /* Chrome/Opera/Safari */
    color: #999999;
}
#ss-input::-moz-placeholder { /* Firefox 19+ */
    color: #999999;
    opacity: 1;
}
#ss-input:-ms-input-placeholder { /* IE 10+ */
    color: #999999;
}
#ss-input::-ms-input-placeholder { /* Edge */
    color: #999999;
}
/* --- ★★★ END OF FIX ★★★ --- */

.ss-disclaimer {
    font-size: 11px;
    text-align: center;
    color: #999;
    padding: 0 15px;
    line-height: 1.4;
}

.ss-footer {
    font-size: 12px;
    text-align: center;
    color: #aaa;
    padding: 4px 15px 12px; /* Fixed spacing */
}

.ss-footer a {
    color: #777;
    text-decoration: none;
    font-weight: 500;
}
.ss-footer a:hover {
    text-decoration: underline;
}

#ss-send-btn {
    background: var(--ss-primary-color);
    color: white;
    border: none;
    border-radius: 50%;
    width: 42px; /* Larger button */
    height: 42px; /* Larger button */
    display: flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    margin-left: 10px;
    transition: background-color 0.2s;
    flex-shrink: 0;
    padding: 0;
}

#ss-send-btn:hover {
    background: var(--ss-header-bg);
}

#ss-send-btn:disabled {
    background: #cccccc;
    cursor: not-allowed;
}

#ss-send-btn .ss-icon,
.ss-close-btn .ss-icon {
    width: 22px !important; /* Larger icon */
    height: 22px !important; /* Larger icon */
}

/* ========================================================== */
/* --- ★★★ THIS IS THE FIX (For mobile "fluctuation" & PC Scroll) ★★★ --- */
/* ========================================================== */
@media (max-width: 480px) {
    #supportsaathi-chatbot.ss-active {
        width: 100%;
        height: 100svh; /* Use 'small viewport height' */
        max-height: 100svh; /* Use 'small viewport height' */
        bottom: 0;
        right: 0;
        left: 0;
        top: 0;
        border-radius: 0;
        border: none;
    }
    
    /* This rule is now INSIDE the media query */
    body.ss-chat-body-lock {
        overflow: hidden;
    }
}

#ss-chat-toggle.ss-new-message::after {
    content: '';
    position: absolute;
    top: 10px;
    right: 10px;
    width: 12px;
    height: 12px;
    background-color: #ff3b30;
    border-radius: 50%;
    border: 2px solid white;
    transform: scale(1);
    transition: transform 0.2s ease;
}

#ss-chat-toggle::after {
    content: '';
    position: absolute;
    top: 10px;
    right: 10px;
    width: 12px;
    height: 12px;
    background-color: #ff3b30;
    border-radius: 50%;
    border: 2px solid white;
    transform: scale(0);
    transition: transform 0.2s ease;
}

.ss-message-system {
    align-self: center;
    max-width: 100%;
    text-align: center;
    font-size: 12px;
    font-style: italic;
    color: #888;
}

.ss-message-system p {
    background: transparent;
    padding: 2px 10px;
    box-shadow: none; /* System messages shouldn't have shadow */
}